DumpsterBossPro Blog — Dumpster Rental Software

Contractor Accounts Billed Monthly on One Invoice

Contractors are the backbone of most roll-off companies. They rent all year, they need swaps on short notice and they refer other contractors. They also hate paperwork. A contractor who gets fifteen separate invoices in a month is a contractor who pays late, or pays some and loses the rest.

Scale Tickets and Weight Overages: Billing Tons Over the Included Weight covered weight overages. This guide covers the customers who generate the most of them.

Why Contractors Need Different Billing

A homeowner rents one can for one project and pays one invoice. A contractor might have cans at five sites, swaps every few days and a dozen jobs a month. Billing each one separately buries them in paper and makes your receivables a mess.

In DumpsterBossPro, contractor and commercial accounts can be billed monthly on one invoice. Every delivery, swap, pickup, extra day and weight overage for the month rolls into a single bill. The contractor sees everything in one place and pays one invoice.

Monthly billing also helps you. Instead of chasing fifteen small invoices, the office tracks one invoice per contractor per month. Collections become one conversation instead of a dozen.

Multiple Job Sites Under One Account

Contractors work at many addresses. Customers with multiple job sites keep every site under the one customer, so a new request for a familiar site does not mean typing a new address. The job record shows which site each can went to, and the monthly invoice lists each rental with its site.

That matters for the contractor too. Many contractors bill their own customers for disposal, and a monthly invoice broken out by site makes that easy for them. It is a small thing that makes you easier to work with than the competition.

The same setup works for property managers, restoration companies and other commercial customers who have work at more than one address. One customer, many sites, one monthly bill.

Swaps on Short Notice

Contractors need swaps fast. A full can stops a crew. Give your contractors the customer app so they can request a swap from the job site. The request lands on your Waiting List on the live map, and the office can assign it to the nearest truck.

When contractors know they can request a swap in seconds and see the truck coming on the live map, they stop calling the office every hour. That frees your office and keeps your contractors loyal.

Some contractors will still call. That is fine. The office takes the request and puts it on the Waiting List exactly the same way, so it does not matter how the request came in. Every swap ends up in the same place.

Terms for Contractors

Many companies give contractors different terms than homeowners: more days included, a different daily rate, different per-ton overage rates. Put those terms on each contractor job so the extra days and weight overages are billed according to your agreement.

Even with different terms, be consistent. Every contractor on the same terms gets billed the same way. That avoids awkward conversations when contractors compare notes, which they do.

Write the contractor terms down when you set up the account, and make sure everyone in the office knows them. Nothing undermines an account faster than one person quoting different terms than another.

Getting Paid by Contractors

Monthly billing works best with a card on file or auto-billing for the contractors who prefer it. The monthly invoice goes out and is charged automatically, and the contractor gets a receipt. For contractors who pay by other means, payment follow-ups go out automatically when an invoice sits.

Keep an eye on account balances. A contractor who stops paying but keeps calling for swaps is a risk. Your reports show unpaid invoices so you can decide whether to keep sending trucks.

Card on file does not mean nobody looks at the invoice. Send it, let the contractor review it and then charge it according to your terms. Contractors who can see what they are paying for rarely dispute it.

Building Contractor Relationships

Contractors stick with a dumpster company that shows up on time, bills clearly and does not lose their paperwork. Monthly invoices, fast swaps, live driver tracking and clear overage billing make you that company.

The contractors who grow are the ones who will need more cans next year. Treating them well when they are small is how you end up with their business when they are big.

The next guide covers customers with multiple job sites in more depth. To see how contractor accounts fit into the whole system, visit the DumpsterBossPro dumpster rental software page.